Privacy Policy

Effective date: August 14, 2026

Introduction

Neethus Wellness Spa ("we", "us", "our") operates the website and provides spa and massage services in BTM Layout, Bengaluru. We respect your privacy and are committed to protecting your personal information.

Information We Collect

• Contact information: name, email address, phone number, postal address when you contact us or make a booking.
• Booking & payment data: appointment details, service preferences and any payment information you provide via our payment partner (we do not store full card details on our servers).
• Health & consent information: when required for treatments we may collect basic health-related information or medical history — this is treated as sensitive and is collected only with your explicit consent for the purpose of safe treatment.
• Technical information: IP address, device and browser details, cookies and analytics tracking when you use our website.

How We Use Your Information

We use collected information to:

• Provide and manage spa services, bookings, and appointments.
• Respond to inquiries and communicate appointment reminders.
• Process payments via third-party payment processors.
• Improve our website and services, and for internal analytics.
• Comply with legal obligations and protect our legitimate interests.

Cookies & Third-Party Services

We use cookies and similar technologies to provide basic site functionality and analytics. Third-party services (e.g., Google Analytics, payment gateways, map providers) may collect data under their own privacy policies.

Sharing & Disclosure

We do not sell your personal data. We may share information with:

• Service providers (payment processors, email/text reminder services) who process data on our behalf.
• Legal authorities when required by law or to protect our rights.

Data Retention & Security

We retain personal data only as long as necessary for the purposes described. We use administrative and technical safeguards to protect personal data but no system is completely secure — please avoid sending extremely sensitive data over unencrypted channels.

Your Rights

You may request access, correction, deletion, or portability of your personal data, or object to certain processing. To exercise these rights, contact us using the details below.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, contact:

Neethus Wellness Spa
Urban Vibes Mall, BTM 1st Stage, 20th Main Rd, Bengaluru, Karnataka 560029
Phone: +91 91879 74893
Email: wellnessbnglr92@gmail.com

Changes to This Policy

We may update this policy from time to time — we will post the updated policy on this page with an updated effective date.